Does Marc Jacobs offer free returns? What's their exchange policy?

What's Marc Jacobs returns and exchanges policy? Can you return in-store? How many days do you have to return items to Marc Jacobs for a full refund? Do I need a receipt to return my item to Marc Jacobs? Do items need to be in new condition?
Returns & exchanges policies rating: 4.0 - 1 ratings

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Yes, Marc Jacobs does offer free returns & exchanges.
Knoji Staff
138
Posted Jun 16, 2017

Yes, Marc Jacobs does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Marc Jacobs's homepage for additional pages with information on returns and exchanges.

Learn more at marcjacobs.com.

Shopping tip: (December 15, 2018): Use promo code MJSPRING to save 20% off at marcjacobs.com — redeem it here. You can also view more Marc Jacobs promo codes.

As of Saturday, Amazon.com is also offering 40% off Marc Jacobs items on their website.

Update: we've found 115 more designer brands that currently offer free returns & exchanges and 2,100 fashion stores that are offering free returns & exchanges . You can also view all 6,544 stores that offer free returns & exchanges across all categories.

This user rated Marc Jacobs's returns & exchanges policies: 4.0
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About Marc Jacobs

Marc Jacobs is a major designer brands company operating the e-commerce site marcjacobs.com. Marc Jacobs sells its products and services in the designer brands vertical, offering discounts and promo codes to its customers infrequently. Marc Jacobs is very well-regarded among shoppers on Knoji, with 27 ratings and an average rating of 4.2 stars. Marc Jacobs scores very highly compared to other brands in the designer brands industry, providing 13 e-commerce features to better serve its customers.

Marc Jacobs' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Marc Jacobs offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Marc Jacobs offers free shipping on all qualifying orders. Get free delivery on your order from Marc Jacobs, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
Marc Jacobs offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Marc Jacobs accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
Marc Jacobs accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Marc Jacobs may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Marc Jacobs may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Marc Jacobs supports a promo code box on their website. Check the Marc Jacobs promo codes page for the latest coupon codes from Marc Jacobs. Read full answer >>
Sales:
Maybe
It appears that Marc Jacobs may not offer sales currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that Marc Jacobs may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Marc Jacobs may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Marc Jacobs may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Marc Jacobs may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Marc Jacobs may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Marc Jacobs may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Marc Jacobs may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Marc Jacobs may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Marc Jacobs may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Marc Jacobs may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Marc Jacobs offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Maybe
It appears that Marc Jacobs may not offer money-back guarantee currently. Read full answer >>
Gift Cards:
Maybe
It appears that Marc Jacobs may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that Marc Jacobs may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Marc Jacobs may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Marc Jacobs may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Marc Jacobs may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Marc Jacobs may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Marc Jacobs may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Marc Jacobs may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that Marc Jacobs may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that Marc Jacobs may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Marc Jacobs offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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